Privacy Policy – Autoo User App
Autoo (“we”, “our”, or “us”) operates the Autoo User App. This Privacy Policy explains how we collect, use, disclose, and protect information of users who use our application to book rides.
1. Information We Collect
a) Personal Information
When you register or use the Autoo User App, we may collect:
- Name
- Phone number
- Email address
- Profile photo
b) Location Information
We collect precise location data to:
- Find nearby drivers
- Pick up and drop off users
- Track trips in real time
📍 Location data is collected only when the app is in use or during a ride.
c) Payment Information
Payments are processed through third-party payment gateways.
We do not store card or banking details on our servers.
d) Device & Usage Information
- Device type and model
- Operating system
- App version
- Crash reports and diagnostics
2. How We Use Your Information
We use collected information to:
- Provide ride-booking services
- Connect users with drivers
- Show trip history and receipts
- Improve app functionality and safety
- Prevent fraud and misuse
- Provide customer support
3. Data Sharing
We do not sell user data.
We may share limited information with:
- Drivers (name, pickup/drop-off location, trip details)
- Payment service providers
- Cloud and analytics services (e.g., Firebase)
- Legal authorities if required by law
4. Data Security
We use industry-standard security practices including:
- Encrypted data transmission (HTTPS)
- Secure authentication
- Restricted access to personal data
5. Data Retention
We retain user data only as long as necessary to:
- Provide services
- Comply with legal obligations
Users may request account and data deletion.
6. User Rights
You have the right to:
- Access your personal data
- Update or correct your information
- Request deletion of your account and data
7. Children’s Privacy
The Autoo User App is not intended for children under 13 years of age. We do not knowingly collect data from children.
8. Third-Party Services
The app may use third-party services such as:
- Google Maps
- Firebase
- Payment gateways
These services have their own privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
10. Contact Us
If you have questions about this Privacy Policy, contact us at: